Terms & Conditions

By accessing or using the website www.housebanao.com or by contacting HouseBanao for any service — including home construction, interior design, or commercial construction — you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

HouseBanao offers the following services:

• End-to-End Home Construction — complete residential construction from foundation to finishing
• Home Interior Design — modular kitchens, living rooms, bedrooms, and full interior fit-outs
• Commercial Construction — office spaces, retail fit-outs, and commercial buildings
• Free Cost Estimation — preliminary project cost estimates provided at no charge
• Free Site Visit & Consultation — on-site assessment by our expert team

All services are subject to availability, location, project scope, and a formal signed agreement between HouseBanao and the client before work commences.

Any cost estimate provided — whether through our website form, phone call, WhatsApp, or in-person consultation — is preliminary and indicative only. It is not a binding quotation or contract.

• Final project costs will be provided in a formal written quotation after a site visit and detailed scope assessment
• Estimates may vary based on actual site conditions, material choices, and design complexity
• Prices are subject to change due to market fluctuations in material or labour costs
• HouseBanao is not liable for any decisions made solely on the basis of a preliminary estimate

All construction and interior design projects require a formal written agreement signed by both parties before work begins. The agreement will outline:

• Detailed scope of work
• Project timeline and milestones
• Payment schedule (typically milestone-based)
• Material specifications and brands
• Warranty terms

Payments are made according to the agreed schedule. Delays in payment may result in project delays. HouseBanao reserves the right to pause work if payments are overdue by more than 7 working days from the due date.

HouseBanao commits to delivering projects within the agreed timeline specified in the signed project agreement. However, timelines may be affected by:

• Delayed payments from the client
• Client-requested changes to scope or design after work has begun
• Unforeseen site conditions (e.g. soil issues, structural discoveries)
• Force majeure events (natural disasters, government orders, supply chain disruptions)
• Delays in client approvals or material selections

In such cases, HouseBanao will communicate the revised timeline and work collaboratively with the client to minimise delays.

• Provide accurate information about the plot, building, and project requirements
• Ensure timely availability of the site for our team and materials
• Make payments on time as per the agreed schedule
• Obtain necessary permissions, NOCs, and approvals from local authorities before construction begins (HouseBanao can assist in an advisory capacity)
• Respond to design and material selection queries within a reasonable timeframe
• Not engage any third-party contractor for work covered under the HouseBanao agreement without prior written consent

HouseBanao provides the following post-completion warranties:

• Civil/Structural work: 1-year warranty against structural defects caused by workmanship
• Waterproofing: 1-year warranty
• Electrical & Plumbing: 6-month warranty on workmanship (materials carry manufacturer warranty)
• Interior fittings & furniture: As per manufacturer warranty on materials used

Warranty is void in case of misuse, unauthorised modifications, or damage caused by third-party contractors after project handover.

All designs, drawings, plans, 3D renders, and documentation prepared by HouseBanao remain the intellectual property of HouseBanao until full payment is received. Upon full settlement, ownership of project-specific designs transfers to the client. HouseBanao retains the right to use project photographs and videos for marketing purposes (portfolio, social media, website) unless the client expressly requests otherwise in writing.

HouseBanao shall not be held liable for:

• Losses arising from inaccurate or incomplete information provided by the client
• Delays or issues caused by third-party suppliers or government authorities
• Indirect, incidental, or consequential damages arising from the use of our website or services
• Any loss or damage resulting from force majeure events beyond our reasonable control

Our maximum liability in any dispute shall not exceed the total amount paid by the client for the specific service in question.

All payments made to House Banao are non-refundable.

Cancellations and refunds are governed by our separate Cancellation & Refund Policy. Please review it before entering into a service agreement.

When using our website, you agree not to:

• Use the website for any unlawful purpose
• Reproduce, copy, or redistribute any content without written permission
• Attempt to gain unauthorised access to any part of the website or its servers
• Submit false or misleading information through our forms
• Use any automated tool to scrape or collect data from the website

These Terms and Conditions are governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in Gurugram, Haryana. In case of a dispute, both parties agree to first attempt resolution through mutual discussion. If unresolved within 30 days, the matter may be referred to arbitration in accordance with the Arbitration and Conciliation Act, 1996.

HouseBanao reserves the right to update these Terms and Conditions at any time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of our website or services after changes are posted constitutes acceptance of the revised terms.